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Link your Telegram account to chat with Boldy through your company’s bot. The link is personal and associates your Bold user with a single Telegram identity.

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Before you start

  • Telegram must be available for your company. If My account indicates it is unavailable, contact your company administrator or Bold.
  • Start the process with your own Bold user and open the link with the Telegram account you want to link.
  • To send tasks to Boldy, you need permission to start tasks. To attach files, you also need permission to upload files.
Path: Control panel > My account
1

Start linking

In the Telegram section, check your company’s bot name and click Link Telegram.
2

Open Telegram

Click Open Telegram. A private conversation with the bot opens through a link that includes the linking code.
3

Confirm with the bot

If Telegram shows a Start button, click it to send the command to the bot. The bot confirms that the account is linked.
4

Check the status in Bold

Return to My account. The section shows Linked as followed by your Telegram alias or verified identity.
The link displays its expiration date and time. If it expires before you complete the process, return to My account and click Link Telegram again to generate another one.

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Chat with Boldy

After linking the account, click Open conversation or open the bot directly in Telegram. Send a message to start a private task with Boldy. The conversation remains in Telegram. You can view the task, its activity and its result in Smart Factory > Tasks, but you must reply from the Telegram chat where you started it. Boldy accepts supported text, images, documents and audio. Files can be up to 20 MB. In Control panel > My account, click Unlink and confirm the action. You will no longer be able to chat with Boldy from that Telegram identity, but you can link it again later. Unlinking affects only your identity. It does not disconnect or change the bot configured for the company.

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Common problems